Privacy Policy

Effective Date: 12-Jan-2026
Last Updated: 12-Jan-2026

Redlands Shooting Park (“Redlands Shooting Park,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, make purchases through our online shop, sign up for memberships/subscriptions, register for events/lessons, sign waivers, or contact us.

1) Who We Are / Contact Us

If you have questions or requests about this Privacy Policy or your personal information, contact us:

Redlands Shooting Park
Address: 2125 N. Orange St, Redlands, CA 92374
Phone: (909) 335-8844
Email: info@redlandsshootingpark.com

2) Information We Collect

We may collect the following categories of information:

A. Information you provide directly

  • Contact information (name, email, phone number, address)

  • Account information (username, password, profile details)

  • Order and payment details (items purchased, billing/shipping address, transaction details). Note: payment card details are typically handled by our payment processor, not stored by us.

  • Membership/subscription information (membership level, renewal status, billing history, related customer support communications)

  • Event/lesson/tournament registration information (registration details, participant information you submit)

  • Waiver-related information (details you submit to complete and sign a waiver)

  • Messages/content you submit via forms, email, or other communications

B. Information collected automatically

  • Device and usage data (IP address, browser type, device identifiers, pages viewed, time spent, referring URLs, clicks)

  • Cookies and similar technologies (see Section 6)

C. Information from third parties

  • If you interact with us via social media, or if third-party services support our store, email signup, analytics, or customer support, we may receive limited information from them consistent with their settings and policies.

3) How We Use Information

We use information to:

  • Provide and operate the website and services

  • Process purchases, fulfill orders, handle returns/refunds, and provide customer support

  • Create and manage accounts

  • Administer memberships/subscriptions (including renewals, payment issues, and service notices)

  • Register you for events/lessons and communicate related updates

  • Maintain safety, prevent fraud/abuse, and secure our systems

  • Improve our website, offerings, and user experience (including analytics)

  • Send marketing communications if you opt in, and allow you to opt out at any time

4) How We Share Information

We may share information with:

  • Service providers that help us run the site and services (e.g., hosting, ecommerce platform/plug-ins, payment processing, shipping/fulfillment, email delivery/marketing, analytics, customer support tools)

  • Event/waiver/registration providers (if a third-party tool is used to collect waivers or manage registrations)

  • Legal and safety disclosures when required by law, subpoena, or to protect rights, safety, and property

  • Business transfers if we undergo a merger, acquisition, financing, reorganization, or sale of assets (information may be transferred as part of that transaction)

We do not sell personal information in the traditional sense. If we ever engage in practices that meet a legal definition of “sale” or “sharing” for cross-context behavioral advertising under certain laws, we will provide required notices and choices.

5) Ecommerce, Memberships, and Subscriptions

If you purchase products or memberships/subscriptions:

  • We use your information to process transactions, prevent fraud, and provide receipts and account history.

  • Memberships/subscriptions may involve recurring billing. We use your information to manage renewals, handle failed payments, and communicate service notices related to your subscription.

  • Payment processing is handled by third-party payment processors; their use of your information is governed by their own privacy policies.

6) Cookies, Analytics, and Similar Technologies

We use cookies and similar technologies to:

  • Remember preferences and keep you logged in

  • Enable cart and checkout functions

  • Measure site performance and usage (analytics)

  • Help prevent fraud and secure transactions

You can control cookies through your browser settings. If you disable cookies, parts of the shop, account login, or other features may not function properly.

Do Not Track: Some browsers offer “Do Not Track” signals. Because there’s no uniform standard, we do not respond to all DNT signals in a consistent way.

7) Email / Marketing Communications

If you subscribe to our email list or opt in at checkout or via forms:

  • We may send newsletters, promotions, and updates.

  • You can unsubscribe anytime using the link in the email (or by contacting us).

We may also send non-marketing messages when necessary (e.g., order confirmations, account notices, subscription notices, service updates).

8) Data Retention

We retain personal information only as long as reasonably necessary for:

  • Order history, accounting/tax, and legal compliance

  • Subscription administration and customer support

  • Security, fraud prevention, and dispute resolution

Retention periods vary depending on the type of data and legal requirements.

9) Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

10) Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

11) Your Privacy Rights (California and Other Regions)

Depending on where you live, you may have rights to:

  • Request access to the personal information we collected about you

  • Request deletion (subject to legal exceptions)

  • Request correction of inaccurate information

  • Opt out of certain uses (such as “sale”/“sharing” under some laws, if applicable)

  • Limit use/disclosure of sensitive personal information (where required)

How to exercise rights: Contact us using the details in Section 1. We may need to verify your identity before responding.

Authorized agents (California): You may use an authorized agent to submit a request on your behalf, subject to verification and proof of authorization.

12) Third-Party Links

Our website may link to third-party websites or services (including social media). We are not responsible for their privacy practices. Review their policies before providing information.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent revision. If changes are material, we will take reasonable steps to provide notice (e.g., on the website).